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Cloud Infrastructure Locations


CloudSigma offers a range of locations from the United States to Europe to APAC. We are adding new locations over time as we expand our offering globally.

We choose our locations very carefully to offer excellent connectivity, security and reliability for our clouds. A cloud can only be as reliable as the underlying infrastructure it relies on. As such all our locations meet at least a Tier III or equivalent data center rating. If you don’t see a suitable location on this page, let us know, we might be coming to that part of the world very soon! Below we set out details of each data center that we utilise as part of our policy of maximum transparency to customers.

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UNITED STATES OF AMERICA

Honolulu Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Honolulu (HNL)

https://hnl.cloudsigma.com/ui
DRFortress (HNL)
Not applicable


Description:

Representing a gateway to the Pacific, our Honolulu location not only provides a unique and powerful low latency cloud option for all of the state of Hawaii, but also an ideal location for serving Australasia, Japan and beyond whilst maintaining a US hosting jurisdiction and reliability.


  Power

  • Redundant (N+1) electrical infrastructure with power monitoring and management systems
  • High density 150 watts per square foot power deployment available
  • Redundant (N+1) power fed from diverse PDUs available
  • Power delivered in 120V or 220V with 20A or 30A circuits
  • Power available in single and three phase configurations

  Security

  • Access authentication with Iris ID System’s Iris Access 4000s deployment
  • 24 x 7 x 365 customer access manned with security officer to authenticate identification
  • Video surveillance with 90-day retention
  • Scramble pad door access into secure locations


  Building

The facility has been significantly hardened against earthquakes and hurricanes and is engineered with advanced and redundant electrical and cooling systems designed to support dense server and storage environments. The datacenter provides the highest level of physical security, infrastructure redundancy, and multiple carrier and physically diverse fiber paths to ensure long-term performance and reliability.

  Cooling

  • Redundant (N+1) mechanical HVAC (Heating, Ventilation & Air Conditioning) infrastructure design
  • Cooling system capacity to support dense blade and storage-oriented environments
  • In-row hot/cold aisle cooling design
  • Advanced temperature and humidity monitoring


  Certificates

SSAE 16/ISAE 3402 Type II (reviewed)
PCI DSS Certified
Copies of all certificates are available upon request

  Fire Protection

  • Advanced fire suppression with multi-zone monitoring and management
  • Dry-pipe pre-action fire detection system
  • FM200 deployment




Miami Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Miami (MIA)

https://mia.cloudsigma.com/ui
Equinix (MI3)
Coming soon.


Description:

Our Miami cloud is ideal for serving both the southern seaboard of the United States but also central and south America including fast growing markets such as Mexico, Colombia and Brazil. Sitting on key international fiber routes, this cloud offers the resilience of a US based data center with the performance needed to offer responsive web services and computing power from the cloud.


  Power

Electrical Capacity: 4-6 kVA per cabinet
UPS Configuration: N+1 Block Redundant
Utility Feeders: 1
Power Transformers: 1
Utility Voltage: 0.48 kV
Standby Power: 5 x 2,000 kW diesel engine generators
Standby Power Config: N+1

  Security

Physical: Man Trap Entry
Human: 24×7 site personnel/security
Electronic: CCTV and Recorders, Motion Detection, HID with Pin Readers



  Building

Construction Type: Type IIB – Business occupancy. Fully sprinklered.
Building Type: 1-story steel/concrete structure
Floor Load Capacity: Raised Floor: 1,250 lb concentrated load; 400 psf (19.1 kN/m2) uniform load; 800 lb rolling load
—Server Cabinet Weight: 1,700 lbs maximum
Seismic Design Category: TBD
Flood Plain Info: Zone A: 100 year base flood elevation +6 ft from sea level. Building finish floor elevation +16.5 ft

  Cooling

Cooling Capacity: 4 kVA per cabinet (13,652 BTUH)
Cooling Plant: 600 Tons 2N water cooled centrifugal central system



  Certificates

Target for LEED
—SSAE16 SOC-1 Type II (reviewed)
ISO27001
PCI DSS Compliant
Copies of all certificates are available upon request

  Fire Protection

Fire Suppression: Double-interlocked, pre-action (dry pipe)



San Jose Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

San Jose (SJC)

https://sjc.cloudsigma.com/ui
Equinix (SV6)
Yes


Description:

Located in the heart of Silicon Valley, this cloud allows our customers to serve the world’s largest technology hub with ultra low latency. Equinix’s SV6 facility represents an ideal combination of resilience, proximity to Silicon Valley and onward networking interconnections allowing us to offer low latency to all of the US west coast.


  Power

Electrical Capacity: 4.0 kVA per cabinet
UPS Configuration: 5 x 500 kVA Parallel Redundant (N+1 )
Utility Feeders: 1
Power Transformers: 2
Utility Voltage: 12.47 kV
Standby Power: 1st Floor – 3 x 1,250 kW
2nd Floor – 1 x 2,000 kW
Standby Power Config: 1st Floor – N+1
2nd Floor – N

  Security

Physical: Man Trap Entry
Human: 24×7 Security Guards
Electronic: CCTV and Recorders, Motion Detection, HID with Pin Readers



  Building

Construction Type: Fully sprinklered
Building Type: 2-story concrete steel structure concrete, glass face
Floor Load Capacity: Colo Area: 80 psf (3.83 kN/m2)
Seismic Zone: 4

  Cooling

Cooling Capacity: 4.0 kVA per cabinet (13,652 BTUH)
Cooling Plant: 526 Tons Evaporative Cooled Refrigeration System (N+1)



  Certificates

Target for LEED
—SSAE16 SOC-1 Type II (reviewed)
ISO27001
PCI DSS Compliant
Copies of all certificates are available upon request

  Fire Protection

Fire Suppression: Double-interlocked, pre-action (dry pipe)



washington dc cloud servers

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Washington DC (WDC)

https://wdc.cloudsigma.com/ui
Equinix (DC6)
Yes


Description:

Our premier east coast cloud location. Sitting on top of the connectivity and hosting hub of Ashburn, VA this cloud location offers low latency, high performance cloud computing to all of the eastern US seaboard. DC6 is a purpose built facility within a high security data center campus environment.


  Power

Electrical Capacity: 5.0 kVA per cabinet
UPS Configuration: N+1 Block Redundant System
# of Utility Feeders: 1
# of Power Transformers: 6
Utility Voltage: 34.5 kV
Standby Power: Six 3,000 kW diesel engine generator power (15,000 kW operating/3,000 kW standby)
Standby Power Config: N+1

  Security

Physical: “Man trap” entry, perimeter fence and gate
Human: 24×7 security guards
Electronic: CCTV and Recorders, Motion Detection, Hand Geometry Readers, Fiber Vault



  Building

Construction Type: IIB, fully sprinklered
Building Type: Two story, tilt-up concrete slab on grade
Floor Load Capacity: Colocation: 500 psf (24.00 kN/m2)
—Flex Area: 100 psf (4.80 kN/m2)
Seismic Design Category: A

  Cooling

Cooling Capacity: 5.0 kW per cabinet (17,065 BTUH)
Cooling Plant: High efficiency air-cooled chillers and custom air handling units with airside economizer



  Certificates

SSAE16 SOC-1 Type II (reviewed)
Silver LEED Certification
Uptime Institute M&O Site Award
PCI DSS Compliant
Copies of all certificates are available upon request

  Fire Protection

Fire Suppression: Double-interlocked, pre-action (dry pipe), with nitrogen purge system


EUROPE

Frankfurt Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Frankfurt (FRA)

https://fra.cloudsigma.com/ui
DARZ Datacenter (FRA)
Not applicable


Description:

The DARZ datacentre is located former gold vault building of the Hessische Landesbank, as such it meets the highest demands for building and data security, and subject to the German Data Protection law, and a close proximity to the DE-CIX internet exchange, it provides low-latency connectivity to the German and wider European marketplace.


  Power

  • Power supply for one rack with 25 kW or more possible (High-performance racks)
  • N+1 redundant UPS-backed power supply with battery buffering and emergency diesel generators on each side
  • Power distribution can be arranged to meet customer requirements
  • Calibrated electricity meters at outlet boxes to the rack
  • In case of power failure, up to 3 days up time with existing diesel generators and diesel inventories

  Security

  • 360 degree continuous video surveillance, both indoors and outdoors
  • Video surveillance of the rooms possible
  • 24×7 security personnel and skilled personnel (for remote hands and technical support) on site
  • 2-way authentication
  • Singularization system
  • Optional: biometric access control system
  • In private rooms: opportunities to hand over security systems to customers
  • Fully redundant premises with video surveillance, building control systems, security systems


  Building

  • 8,000 square meters of gross floor area
  • 2,400 square meters of IT space for up to 1,000 racks
  • 2,900 square meters of data center infrastructure
  • 700 square meters of usable office space for customers
  • 600 square meters of vault space

  Cooling

  • Cooling station with a redundant configuration and a redundant cooling capacity of 7 MW
  • Use of advanced N+1 redundant air cooling systems
  • Indirect free cooling (ZORTSTRÖM distributor)
  • Separation of cold and warm air (cold aisle containment)
  • Measurement and control of temperature and humidity using sensors
  • Exclusive use of green electricity
  • Double floor of natural rubber (100% biodegradable)
  • Monitoring of room temperature and relative humidity via sensors
  • Ventilation systems with a central and redundant ventilation system


  Certificates

  • ISO 27001
  • TÜV Rheinland 3+
  • VDS
  • PCI DSS Compliant

Copies of all certificates are available upon request

  Fire Protection

  • Nitrogen extinguishing system with soft flooding component



Warsaw Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Warsaw (WAW)

https://waw.cloudsigma.com/ui
Atman Datacenter (WAW-1)
Not applicable


Description:

Atman is one of the leading datacentre operators in Central & Eastern Europe and the leader in the Polish market. Operating out of the Warsaw datacentre, it provides excellent communication links to the Polish and Pan-European market


  Power

  • Power supply: 26 MW (five sets of dual-feed)
  • Transformers: 16 units of total power 21,320 kVA
  • Power distribution: 230 V / 400 V AC (2N), distributed via dual independent circuits to cabinet level
  • Power: 4×16 A (2A+2B) per cabinet. Other circuits possible on request
  • Power density: Up to 10 kW per cabinet. High density solutions possible on request
  • UPS system (presently): 12,780 kVA static UPS
  • Diesel gensets (presently): 12 units of total power 16,070 kVA

  Security

  • Security systems: CCTV system (inside and outside); Zoned access control system based on proximity card; Visitors are escorted within the building; Intrusion detection systems; Access list; On request customized security systems (e.g. man-traps)
  • 24/7/365 services: Guards on-site; Monitoring; Network Operations Center (NOC); Technical staff
  • Entrance: Electronic ID; All alarms monitored 24/7/365


  Building

  • Building structure:Monolithic ferroconcrete framework and reinforced pillars, no windows in technical and server rooms
  • Total size of the facility: 9,400 sq m (101,200 sq ft)
  • Minimum floor to ceiling clearance 2,550 mm (8.4 ft)
  • Maximum floor load: 1,500 kg/sq m (307 lb/sq ft)
  • Minimum raised floor void: 500/700 mm (1.6/2.3 ft)

  Cooling

  • Air conditioning:CRACs with N+1 redundancy
  • Capacity: Up to 10 kW per cabinet. High density solutions possible on request
  • Temperature: 18-27°C
  • Relative: humidity 30-60%
  • Racks: Hot/cold aisle concept
  • High density: Up to 25 kW per cabinet possible on request. Customized solutions


  Certificates

  • ISO/IEC 27001:2013 certified by the British Standards Institution
  • ISO 9001:2008 certified by the British Standards Institution

Copies of all certificates are available upon request

  Fire Protection

  • Fire detection system: Multi-sensor smoke detection and early smoke detection systems
  • Fire suppression system: Gas (Inergen, Argonite) fire extinguishing systems; 120-minute fire resistance



zurich cloud servers

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Zürich A (ZRH)

https://zrh.cloudsigma.com/ui
Equinix (ZH4)
Yes


Description:

The primary home of our Swiss cloud. ZH4 IBX is a purpose built highly specified data center in a prime location in the heart of Zurich with excellent communication links. This is a key state of the art IBX center in a key metropolitan area in Europe.


  Power

Electrical Capacity: 1.0 kVA/m2
UPS Configuration: 1200 kVA UPS N+1 string A. 1200 kVA UPS N+1 string B
UPS Topology: N+1
# of Utility Feeders: 2
# of Power Transformers: Two power transformers at 2.5 MVA
Utility Voltage: Two 11 kV (from end of 2011). Two 22 kV (after the upgrade)
Standby Power: Three 1600 kVA diesel engine generators
Standby Power Config: N+1
Lighting: Protected 300 Lux

  Security

Physical: Card access proximity readers
Human: 24×7 security guards, Monday to Friday 8:00-17:00 manned by Equinix employees, other times are covered by an external security service
Electronic: Biometric readers to critical entrance points, 24×7 monitoring, digital CCTV



  Building

Building Type: Concrete and steel frame construction
Floor Load Capacity: 32 psf (1.5 kN/m2)
Floor Type: Anti-static 600 x 600 mm steel tiles and a floor void of 400mm/4.5 kN
Slab/Height to Ceiling: 2600 mm

  Cooling

Cooling Capacity: 1 kW/m² (3413 BTUH)
Cooling Plant: Refrion Xchange ETEC 1510.4/Tfwo N+ 20%



  Certificates

ISO 9001
—ISO 27001
SSAE16 / ISAE 3402 (reviewed)
PCI DSS Compliant
Copies of all certificates are available upon request

  Fire Protection

Fire Suppression: Digital addressable point detection, automatic High Fog system



Zurich Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Zürich B (ZRH)

https://zrh.cloudsigma.com/ui
Equinix (ZH5)
Yes


Description:

This is our second site in Zürich used for high availability. Our ZH5 infrastructure is connected by dual 10Gbps dark fiber (independently routed) and sits in a separate insurance zone from ZH4 making it a powerful disaster recovery or high availability set-up for our customers. ZH5 IBX is a brand new purpose built data center with latest generation systems.


  Power

Electrical Capacity: up to 12 kVA per cabinet
UPS Configuration: 35 x 500 kVA UPS
UPS Topology: Multiple N+1 configuration (distributed redundancy)
# of Utility Feeders: Two incoming feeds
# of Power Transformers: Seven transformers on completion
Utility voltage: 20MV
Standby Power: 10 x 2.25MVA generators, with 36 hours on-site fuel autonomy, refillable during use and supported by a 24 hour contract
Standby Power Config: N+1

  Security

Physical: Ballistic glass reception, man trap and full height in and out turnstiles
Human: 24 x 7 security guards
Electronic: 24 x 7 monitoring, digital CCTV, biometric palm scanner, photo ID access and intruder alarm



  Building

Building type: Reinforced concrete structure with external cladding
Floor load capacity: 12.5kN/m2
Floor type: 600mm x 600mm tiles with a 4.5 kN point load capacity and 800mm heavy duty raised floor systems
Slab/Height to Ceiling: Phase 1: Slab to ceiling : 3.7m (slab to raised floor: 0.8m and raised floor to ceiling : 2.9m)
Phase 2: Slab to ceiling : 5m (slab to raised floor: 0.8m and raised floor to ceiling : 4.2m)

  Cooling

Cooling Capacity: up to 12 kVA per cabinet
Cooling Plant: CRAC units installed at 20% redundancy. Main plant in N+1 configuration. Six 1MW refrigeration chillers.



  Certificates

ISO 9001
—ISO 27001
SSAE16 / ISAE 3402 (reviewed)
PCI DSS Compliant
Copies of all certificates are available upon request

  Fire Protection

Fire Suppression: Multiple zoned aspiration system, addressable analogue point detection system, high density water mist with localized operation.


APAC


Manila Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Manila (MNL)

https://mnl.cloudsigma.com/ui
IPC Datacenter (MNL)
Not applicable


Description:

The IPC® Data Center at the heart of Manila, Philippines is a true carrier-neutral, telco-grade, high security global internet data center facility owned and operated by IPC, holding multiple points of presence from leading local and international telecommunications providers and carriers, providing low-latency connectivity to clients in the APAC region.


  Power

  • Independent power, 4mVA rating
  • 6 Independent 1500kVA generator sets
  • 2N UPS in parallel configuration
  • Dual power feeds

  Security

  • 24 x 7 stationary and roving security force
  • CCTV Monitoring System with CCTV cameras for every aisle and the entire facility
  • 7 stage Access Control and Mantrap System
  • Escorted access/Zoned environment


  Building

  • Designed in accordance with the National Structure Code of the Philippines
  • Designed to resist earthquake and wind load with respect to relevant international standards
  • Structurally protected against seismic activity
  • Water leakage detection system

  Cooling

  • Redundant precision air-conditioning units
  • Room temperature: 18°C to 27°C per ASHRAE standards
  • Relative humidity: 20 to 80% per ASHRAE standards


  Certificates

  • ISO 9001:2008 Quality Management Systems
  • ISO 27001:2013 Information Security Management Systems

Copies of all certificates are available upon request

  Fire Protection

  • VESDA System
  • FM200 Fire Suppression System
  • Centralized Panel with Annunciator




Melbourne Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Melbourne (MEL)

https://mel.cloudsigma.com/ui
VOCUS Communications (MEL)
Not applicable


Description:

With access to the largest metropoles along Australia’s Eastern Seaboard, and with access to the larger APAC region, our Melbourne cloud provides the ideal combination of resilience and proximity, providing low level latency to Australia’s Eastern Regions.


  Power

  • Electrical authority supply: Dedicated 2.2 MVA Transformer
  • Internal supply: Redundant A+B supply
  • UPS and standby power: Automatic Transfer Switch (open transition)
  • UPS confgurations: N+N with minimum 15 minutes battery autonomy
  • Generator backup: N+1 Standby generators to support mission critical mechanical services
  • Generator fuel capacity: 24 hours fuel capacity at full load with 24×365 fuel delivery callout
  • Average power: density 1700 watts/m2
  • Rack power: Up to 7.2kW (32 Amps) per rack as standard. Up to 30kW available

  Security

  • Entrance: Door access controls in all technical areas
  • Access: 24/7 swipe card access with dual factor authentication (card + biometrics)
  • CCTV monitoring: Full coverage of tenancy exterior, entries and exits to secure areas. 90 day motion activated digital system
  • Alarm systems: Motion detectors for CCTV with intrusion detection on all doors
  • Building access delivery: Building dock loading area with goods lift to Level 3
  • Rack security: Proximity card lockable racks as standard


  Building

  • White space: 685m2
  • Rack Space: 285 Rack Spaces
  • Technical area: height Minimum 3m from foor to ceiling
  • Structure: Reinforced concrete slab
  • Access fooring: N/A
  • Floor loading: Typical loading of 7.5kN/m2
  • Goods lift: 1350kg
  • Parking Local: Parking available
  • Public transport: Local Bus Route

  Cooling

  • Design: Redundant N+1 chilled water cooling system
  • Distribution: InRow cooling units
  • Control: Close control units provide air conditioned air to technical space
  • Temperature: Temperature Constant 21°C +/- 6°C.
  • Humidity: Relative humidity 45% +/- 35%


  Certificates

Copies of all certificates are available upon request

  Fire Protection

  • Design: Comprehensive analogue addressable fre detection system in all areas
  • Smoke detection: VESDA (Very Early Smoke Detection Apparatus) in technical space and plant area
  • Gas: N/A
  • Fire extinguishers: Extinguishers situated throughout the facility inclusive of data halls and non-technical space




Perth Cloud Data Center

Cloud Location:

Webapp Link:
Data Center Operator:
Equinix Cloud Exchange?

Perth (PER)

https://per.cloudsigma.com/ui
NextDC (PER)
Not applicable


Description:

Serving Australasia and the wider APAC region, our Perth location lies within a purpose built Tier III certified data-center, providing a highly secure, low-latency location for this region.


  Power

  • Available power of 12MVA
  • IT load capacity of approximately 6MW
  • Minimum N+1 redundancy on power supply
  • Multiple power distribution units providing N+N final circuit distribution to IT racks
  • Harmonic distortion controlled and monitored by UPS
  • Full N+1 main electrical infrastructure extending to N+N at power rail level
  • Ultimate 6+1, 1670kVA Diesel Rotary UPS [DRUPS] units mechanical power
  • Minimum 24 hours’ onsite fuel supply

  Security

  • Individual credential checks prior to authorisation
  • 24/7 onsite security personnel
  • Biometric fingerprint security for data center access
  • Anti-cloning access card encryption
  • Secure lifts between floors
  • Intruder-resistant glass, steel mesh and solid concrete walls
  • Secure loading dock for deliveries
  • Extensive coverage of motion sensitive CCTV cameras
  • Monitoring of news and weather for external security risks


  Building

  • Three storey 9,600m2 building
  • Total technical space approximately 3,000m2
  • 1,300 rack capacity
  • Two main data halls of 1,200m2 and 1,400m2
  • Office and common areas total 2,800m2
  • 100% concrete construction for data halls
  • 900mm raised floors in data halls and service corridors
  • Floor is reinforced concrete with 14.4kPa floor load capacity

  Cooling

  • N+1 high efficiency chillers and pumps
  • Dual primary pipework header and distribution system
  • Secondary pipework distribution serving data hall equipment valved and looped providing dual path
  • Multiple redundant water pump and compressor configuration
  • Leak detection system
  • Server heat load approximately 2000W/m2
  • N+2 Computer Room Air Conditioning (CRAC) units per data hall
  • CRAC units supply temperature control and floor pressure control
  • All CRAC units are fitted with dual power supplies
  • CRAC units fitted with high efficiency electronically commutated fans
  • All CRAC units are located in secured plant corridors outside the data halls
  • Average cold aisle temperature of 22 +/-2 degrees
  • Average cold aisle relative humidity of 50% +/- 15%
  • Building Management System (BMS) for monitoring of major mechanical systems.


  Certificates

  • Uptime Institute Tier III certification of design documents
  • Uptime Institute Tier III certification of constructed facility
  • Designed by ASIO T4 accredited consultants with ASIO T4 security and future requirements of the Protective Security Policy framework (PSPF) in mind
  • Designed in accordance with the Telecommunications Industry Association’s (TIA) 942 standard (Tier III)

Copies of all certificates are available upon request

  Fire Protection

  • Inert gas fire suppression system
  • Leak detection systems
  • Emergency warning systems throughout the building
  • Water mist suppression system in DRUPS enclosures
  • Distributed fire alarm controls equipment to avoid single point of failure
  • Fully addressable analogue fire alarm system compromising Fire Indicator Panel (FIP), mimic panels, heat detection and MASDs systems